Find answers to common questions about quality testing
standards, storage guidelines, orders, and more.
Orders are generally processed within 1–2 business days. After processing, standard carrier delivery typically takes an additional 2–5 business days. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control.
No. At this time, Melanique ships only within the United States. We do not accept or fulfill international orders.
Products are supported by batch-specific analytical documentation from independent laboratories. Available Certificates of Analysis will be posted on the applicable product or quality page as they are received and verified. If documentation is not yet posted, contact melaniquesupport@gmail.com for availability.
Purchasers must be at least 18 years old and capable of understanding and complying with all product restrictions. By placing an order, the purchaser confirms that the products will be used only for lawful laboratory, analytical, or research purposes.
All products are sold strictly for laboratory, analytical, or research purposes only. They are not intended for human consumption, clinical use, veterinary use, diagnostic procedures, therapeutic use, or household use.
No. Melanique products are not approved by the U.S. Food and Drug Administration for human or veterinary use and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
No. Melanique does not provide dosing, reconstitution, administration, clinical, medical, or veterinary guidance. Questions involving human or animal use cannot be answered.
Orders may be canceled or modified before shipment. Contact melaniquesupport@gmail.com as soon as possible with your order number and requested change. We cannot guarantee that a request can be completed after fulfillment has begun, and orders cannot be changed after shipment.